Temu Austria
Temu Austria Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 14 reviews; overall sentiment is mostly dissatisfied.
Consumers report frequent delivery and refund issues, slow or unresponsive customer service, and medium price level with varied product selection.
Key Takeaways for Future Customers
- Check recent Temu Austria reviews before ordering and confirm return procedures.
- Expect potential delays in shipping and contact resolution; keep records of orders and payments.
- Be cautious about refunds and payment method problems; follow up persistently with customer service.
Negative Feedback / Risk Areas
- Repeated delivery to wrong addresses and lost parcels reported.
- Difficulty obtaining refunds and issues with payment processing.
- Poor responsiveness from customer service and problems with returns and exchange policies.
Positive Feedback
Some customers appreciate the diversity of products and discounts, and a few reports note resolved issues after persistent contact.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 14 reviews; overall sentiment is mostly dissatisfied.
Consumers report frequent delivery and refund issues, slow or unresponsive customer service, and medium price level with varied product selection.
Key Takeaways for Future Customers
- Check recent Temu Austria reviews before ordering and confirm return procedures.
- Expect potential delays in shipping and contact resolution; keep records of orders and payments.
- Be cautious about refunds and payment method problems; follow up persistently with customer service.
Negative Feedback / Risk Areas
- Repeated delivery to wrong addresses and lost parcels reported.
- Difficulty obtaining refunds and issues with payment processing.
- Poor responsiveness from customer service and problems with returns and exchange policies.
Positive Feedback
Some customers appreciate the diversity of products and discounts, and a few reports note resolved issues after persistent contact.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vienna, Vienna
Wrong package sent to temu
Subject
Incorrect Return Label Assistance Requested
Alice Analena
Polgarstraße 25/2/26
1220 Wien
Email: aliceanalena@***.com
Dear Sir/Madam,
I am writing to report an issue regarding a returned package.
On 21 January, I attempted to return a package to Amazon. Unfortunately, the café shop assisting with the return mistakenly printed a return label from a previous shipment addressed to Temu instead.
Sendungsnummer: 104694****123080****50
The Return label number of Temu:
104696****012308
When I visited the post office, I was informed that since the package was not intended for Temu, it would likely be returned to me. However, as of today, 12 February, I have not yet received the package back.
I would greatly appreciate your assistance in investigating this matter and advising me on the next steps.
Yours sincerely (Customer)
Alice Analena
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eureka, Missouri
Don't help inresolving temper issue even though they say they had.
I placed an order at the end of December, and they sent it to the incorrect address. I have contacted them to give them the correct one again, and yet they send one item at a time to the correct address, but my December order still isn't deliverable to the correct address like the individual ones are.
They send duplicate items and then expect me to pay postage to return them, and the card I used to order isn't usable. So if I request a refund for my $99.00, they won't send it to my current bank. So I'm out the order and my money, and being on a senior fixed income, that's a lot of money for me.
Hope they enjoy my money because it seems I won't be able to. So sad, shop elsewhere.
- Shop elsewhere because if there is a problem you will get no help or assistance
Preferred solution: Deliver product or service ordered
Stone Mountain, Georgia
Someone *** his page
Someone had blocked my brother's page. Can I help him, please?
Terrious Glenn, they hacked his page. He needs help.
Preferred solution: My stuff
User's recommendation: Been block
Stone Mountain, Georgia
Someone *** his page
Someone had block my brother page can I help him please I need help rite away Mr terriousglenn been ***
User's recommendation: Terriousglenn stuff
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Perth, Western Australia
I have repeatedly explained to contact service about a girls missing swimsuit it did not come with other items I paid 141$I received 115$worth of items I am not interested in paying to talk to a techn
Explained as above, I'm not interested in talking to a technician and joining for $66 per month. I've explained many times about the missing swimsuit, one piece size 12.
If you cannot forward the missing item, I would like a refund.
Temu has my bank details as I've placed orders before. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStop Emails
I had fraud on my Temu account, which I have not used in about five months. I have repeatedly asked them to take me off their mailing list to no avail. They send incessant emails, which I am not interested in.
- Incessant emails and a barrage
Preferred solution: No emails
User's recommendation: Don’t get involved with Temu
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI just want my items I paid for at 89 Kellner street flat number 7 Westdene Bloemfontein
I lost my phone I couldn't recover my old email address jmotlhaoloa@***.com therefore I couldn't be in touch with Temu so please just bring items I paid for
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipping speed
I placed numerous orders on or about July 22, 2025. Temu has been pressed for updates to tell me where these orders are.
So far, they have provided nothing. They're pointing the finger at their carrier. Of course, the carrier's business hours are not conducive to good customer service. They do not have 24-hour service.
I have called. I have texted. I have messaged. I do not have any credits.
They say they will provide me with this horrible service. The delays are inexcusable. I want my money back. I want my product delivered.
I will not stop until I have notified every person I can reach about how horrible Temu is. You forced people to have to purchase more to get a credit, which is ridiculous. I want an executive from Temu on the phone with me because I will take this to the Better Business Bureau in the United States.
This time, I am taking this to the top. I am an excellent customer and will not accept this horrible service.
User's recommendation: Buy else where.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to clarify something
My orders will not reach an amount of 100 euro; it's only 70 plus. That's the reason why I did not finish my checkout.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeceptive marketing
Says it's free or discounted but charged a bunch of times, hard to return. Deceptive advertising and hard to contact.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI don’t know this company.
In regard to a charge of $99.59, charges were placed on an I've been given the runaround since July 10, 2025. A charge to my bank account for items I didn't order.
I've been trying since July 10th, 2025, to have my money refunded to my bank account. I would appreciate some kind of resolution.
Temu is the company in question. I would like to talk with a live agent.
User's recommendation: Talk with customers. Show concern for the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnprofessionell
Not again- I wrote this before. Pay more attention to your clients!
K. M.It looks like no-one cares.Forget it !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI urgently need the item for a special event on June 5th. It is very important for me to have it before that d
Dear Temu Team,
My name is Wasim Quraish and I recently placed an order on your platform. One of the items I ordered is a pair of pants, which is currently expected to arrive by June 15th. However, I urgently need this item by June 5th, as I need it for an important occasion.
Would it be possible to expedite the shipping or make any arrangements so that the package can reach me before June 6th?
I would really appreciate your help with this.
Thank you very much in advance!
Best regards,
Wasim Quraish
Email: wasimqur350@***.com
- Strong economy and industrial base
- Aging population and demographic challen
Preferred solution: Deliver product or service ordered
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage delivery
My package arrived in a horrible state and 50% of the items from the total order were lost. I presume that TEMU is a professional establishment and able to handle this kind of situation.
I tried to contact TEMU, but it was a difficult process.
I sent an email but to no avail. All I need now is to send back the mess they sent me and have my money returned.
- I just tried for the 1st time
- Odd delivery
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE TO TEMU
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMisdirection of merchandise
My packages keep getting sent to old address won't give me a refund or reship and ive spent over 4.000 with them !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIch habe meine Retour geld über 45 Tage noch nicht erhalten
Hallo, ich habe meine Bestellung retourgeschickt. Ich habe seit letztem Monat mein Geld erhalten.
Letztes Datum war der 08.04.2028, aber ich habe die Bestellung noch nicht bekommen. Die Bestellnummer ist 727009****807802****980.
Preferred solution: Full refund
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No one in China cares about the BBB in the U.S. Heck, even companies in the U.S.
don't care about the BBB.
The BBB is is a powerless entity. The only way you are taking anything to the top is if you hire a top law firm in China with your deep pockets.
Your “carrier” doesn’t need 24/7 customer service. Especially over the cheap packages of garbage sold by China.
You can contact the BBB in the States all you want.
It is a joke and means nothing. You need to break down and shop for better quality products.