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Temu Austria

Temu Austria

www.temu.com
What is your customer experience with Temu Austria?

Temu Austria Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Temu Austria has 3.0 star rating based on 10 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Hoffe dass mir geholfen wird, I just tried for the 1st time, Induktionsmatte funktioniert nicht.
    Cons: All about, Bis jetzt noch nie schwierigkeiten gehabt, Keine funktion.

  • Recent recommendations regarding this business are as follows: "Never buy from yall again", "First time with Temu and its a very bad experience", "DO NOT PURCHASE TO TEMU", "Siehe und schreiben Sie auf DEUTSCH", "Go to AliExpress!".

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Media from reviews

Temu Austria - Package delivery
Temu Austria - Package delivery - Image 2Temu Austria - Package delivery - Image 3Temu Austria - Package delivery - Image 4Temu Austria - Package delivery - Image 5Temu Austria - Waren sind kaputt gekommenTemu Austria - Gekauftes gerät funktioniert nicht art.PO-013-086****424575****
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Anonymous
map-marker Birmingham, Alabama

I was over charged at the bank I will never order anything u ng from yall again

I was over charged at my banknever buy from y and im from Alabama not Australianever buy from yall aagin

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User's recommendation: Never buy from yall again

Romelito P Jfo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Package delivery

Temu Austria - Package delivery
Temu Austria - Package delivery - Image 2
Temu Austria - Package delivery - Image 3
Temu Austria - Package delivery - Image 4
Temu Austria - Package delivery - Image 5
Contains 1 confidential file for company representatives

My package arrived in a horrible state and 50% of the items from the total order were lost. I presume that TEMU is a professional establishment and able to handle this kind of situation.

I tried to contact TEMU, but it was a difficult process.

I sent an email but to no avail. All I need now is to send back the mess they sent me and have my money returned.

View full review
Loss:
$141
Pros:
  • I just tried for the 1st time
Cons:
  • Odd delivery

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE TO TEMU

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wels, Upper Austria

I did not get my parcel, the courier delivered at a wrong address

Contains 3 confidential files for company representatives

I'm stil waiting for feedback from Temu. Whatever their agreement is with the courier company on missing parcels. All I'm waiting for is to get my money back or my parcel back

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User's recommendation: First time with Temu and its a very bad experience

Amiri F Qaq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Meine Bestellung noch nicht angekommen

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Sehr geehrte Damen und Herren,

Meine Bestellung ist noch nicht angekommen.

Bitte rufen Sie mich an.

004366****6367

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Amiri F Qaq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vienna, Vienna

Ich habe meine bestellung nicht erhalten.

Sehr geehrte Damen und Herren,

004366****6367

Ich Zeit ein Monat Werkzeug bestellt.

Leider schon lange nicht erhalten

Mit freundlichem Grüßen

Faqir amiri

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Anonymous
map-marker Vienna, Vienna

Ich habe mit einem wahren Problem zu kämpfen, da ich monatelang auf ein Adresspickerl für Rücksendungen warte.

Auf Mails antworten. Oder das Telefon abheben?

Damit ist alles gesagt. Ich benötige keine 100 Symbole.

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User's recommendation: Siehe und schreiben Sie auf DEUTSCH

Resolved
nikolaus D

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Verified Reviewer

Resolved: Braue die telfonnumer von temu

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Ich habe mehrmals versucht, den starken Magneten mit Seil zu reklamieren, weil nur das Seil gesendet wurde. Bis heute habe ich jedoch keine Antwort erhalten. Das Seil ist noch originalverpackt und befindet sich bei mir in einem Plastiksack.

View full review
Pros:
  • War bis jetzt sehr zufrieden
  • Hoffe dass mir geholfen wird
Cons:
  • Bis jetzt noch nie schwierigkeiten gehabt

Preferred solution: Deliver product or service ordered

1 comment
Jasmeet Jcv

Hello, thank you for reaching out. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality.

If you have any further questions, please don't hesitate to contact us through Temu.com or the Temu app's live chat.

We are here to assist you in finding a resolution. Best wishes, Temu Team

Monika H Htr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment Process rejection

Updated by user Sep 20, 2024

uncleared payment options closed wthout any reason explained.

Original review Sep 17, 2024

As a customer of Temu, I receive a rejection when I attempt to make payments. It states that something concerning the refunding is not okay.

After contacting the bank and Klarna, nobody knows why this rejection is issued. Please check and ensure the account is working properly again. I currently have an open order in my basket and cannot proceed because the payment options are blocked.

Please restore the functionality of my account. Thanks.

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Preferred solution: clearing about why Temu blocks account Payment Options

Resolved
nikolaus D

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Verified Reviewer
| map-marker Strasshof An Der Nordbahn, Lower Austria

Resolved: Braue die telfonnumer von temu

Habe mehrmals versucht - den Starken magnetisch mit Seil zu reklamieren, weil nur Seil gesendet wurde - aber bis heute keine Antwort!!!

Seil ist noch originalverpackt bei mir im Plastiksack!!

Der Magnet war nicht dabei - nur das Seil, habe ich noch immer originalverpackt - bin gespannt ob sich von Temu wer bei mir meldet!

View full review
Anonymous
map-marker Vienna, Vienna

Mindestbestellmenge € 30.-- !!!

If I want a special product I have to order other products till I reach the amount of 30.--. That's crazy!

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User's recommendation: Go to AliExpress!

Tanvir Llj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Waren sind kaputt gekommen

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Temu Austria - Waren sind kaputt gekommen
Contains 1 confidential file for company representatives

Der Topf ist kaputt gekommen. Ich möchte Ersatz.

LG Anna Stütz

ICH habe mich auf den Topf gefreut und das ist kaputt, bitte schicken Sie mir ein neue Topf

Dankeschön

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Preferred solution: Den gleiche Topf

User's recommendation: Weiß ich noch nicht

1 comment
Jasmeet Jcv

Hello, thank you for reaching out and we are sorry that you are experiencing difficulties with your order. Customer satisfaction is our number one priority and we are constantly working to improve our service quality.

We recommend that you reach out to us through Temu.com by clicking on the "24/7 Support" link in the upper right corner of the screen, or on the Temu app by clicking on 'You' > the 'Headphones' icon > 'Contact us'. Additionally, you can also consult our Help Center for the latest answers to common questions: https://***/support-center.html .

Pixie Uss

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Verified Reviewer

BESCHWERDE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Die Beschwerde habe ich schon dezidiet

0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000ßßßßß0

View full review
Pros:
  • Keine
Cons:
  • Quality

Preferred solution: Full refund

1 comment
Jasmeet Jcv

Hello, thank you for reaching out. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality.

If you have any further questions, please don't hesitate to contact us through Temu.com or the Temu app's live chat.

We are here to assist you in finding a resolution. Best wishes, Temu Team

Ruediger J Boe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Gekauftes gerät funktioniert nicht art.PO-013-086****424575****

Temu Austria - Gekauftes gerät funktioniert nicht art.PO-013-086****424575****
Temu Austria - Gekauftes gerät funktioniert nicht art.PO-013-086****424575**** - Image 2
Contains 2 confidential files for company representatives

Gekauftes Gerät am 18 september funktioniert nicht, Bezahlt mit mastercard 23,49

LIEFERUNG KOREKT

Rüdiger Jahn

Schneeburggasse 50a

6020 Innsbruck

mobil.

View full review
Loss:
$23
Pros:
  • Induktionsmatte funktioniert nicht
Cons:
  • Keine funktion

Preferred solution: Full refund

User's recommendation: möglich bessere Ware

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Anonymous
map-marker Villach, Karnten

I didn't get my parcel

I didn't get my parcel, but it wrote that I get it. Maybe it because of that we didn't put the right of our address , because we didn't point the door number 15. Can you help to get to know about our parcel?

Our comlete address is Kalvarienbergstraße 49/15

Tracking number: 104441****743790****10

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Anonymous
map-marker Steinabrueckl, Lower Austria

Abstellgenehmigung

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Hello, my wife and I have a deposit with the Austrian post office. However, we always have to collect your parcels from a parcel shop.

Please do not use this oyster permit

If that's not the case we can no longer order anything from them. Please keep the parking permit in place.

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Lydia E Zkl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paket ist verschwunden

Contains 2 confidential files for company representatives

Mein Paket wurde mit DPD versandt, allerdings ist es nie bei mir angekommen.

DPD behauptet es wurde zugestellt ,ich finde es allerdings nirgends und es wurde auch nirgends hinterlegt.

Wie kann ich die Bestellung erhalten?

Sendungsnummer

062152****0854

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Preferred solution: Deliver product or service ordered

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